At the table

Remember every guest, even on a busy night.

The best servers remember a regular's favourite wine and their kid's allergy. Ad Mensam helps the whole team give that kind of service, even when the guest's usual server is not in.

Table 14, just seatedExample
Fourth visit this yearLast here in August, sat in the same booth
Anniversary tonightMentioned when booking
Shellfish allergy recordedConfirmed by the guest on a previous visit

Suggestion

Mention the new Rioja. They ordered the Tempranillo on their last three visits.

NotedNot tonight
01Guest profiles

Your restaurant's guests, in your restaurant's hands.

Ad Mensam keeps a profile for each guest that belongs to your restaurant alone: visit history, preferred seating, favourite dishes and drinks, occasions, and dietary needs the guest has confirmed. No other restaurant ever sees it.

02In the moment

The right detail, right when it matters.

When a returning guest is seated, the server sees a short note on their device before approaching the table. Not a profile to read, just the two or three things worth knowing, and perhaps a suggestion based on what the guest has enjoyed before.

Suggestions are just that. Nothing is ordered for anyone, and the server decides what to mention.

Handled with care

Personal, not intrusive.

  • Confirmed, not guessed. Dietary needs and allergies are only shown as facts when the guest has told you.
  • Need to know. Staff see what helps them serve the table, not a guest's full history.
  • Restaurant by restaurant. Guest records are never shared between restaurants.
  • Plate Shade as custodian. The restaurant owns its guest data. Plate Shade looks after it.

Make regulars feel like regulars.

Tell us how your team keeps track of guests today.

Ask about Ad Mensam